Medical Secretary Jobs in Glasgow G51: Immediate Start & Competitive Pay

Detailed Job Description: Medical Secretary

HireNow is partnering with a respected healthcare provider in the Glasgow G51 region to find a dedicated and efficient Medical Secretary. This role is pivotal in ensuring the smooth daily operation of a busy medical practice, acting as the first point of contact for patients and providing crucial administrative support to clinical staff. The successful candidate will be joining a team committed to delivering high-quality patient care, and the position offers a clear pathway for those seeking stable, rewarding work in the NHS and private healthcare sectors.

Unlike generic administrative roles, a Medical Secretary position requires a unique blend of organisational prowess, discretion, and compassion. You will handle sensitive information, manage complex diaries, and communicate with patients who may be anxious or unwell. Through HireNow, you gain access to this specialised role without the lengthy traditional hiring process. We streamline your journey from application to placement, offering support and guidance every step of the way. Whether you're looking for an immediate start or a long-term career move, this role represents a significant opportunity in the Glasgow healthcare landscape.

Core Responsibilities & Duties

Your day-to-day tasks will be varied and essential to the clinic's function. You will be expected to:

• Patient Liaison & Reception: Professionally greet patients, manage check-in/check-out processes, and handle face-to-face, telephone, and email enquiries with empathy and efficiency.
• Appointment & Diary Management: Schedule, reschedule, and confirm patient appointments using specialist medical software (e.g., SystmOne, EMIS), ensuring optimal utilisation of clinical time and minimising waiting lists.
• Medical Correspondence & Documentation: Accurately type and format clinic letters, referral letters, medical reports, and patient notes from digital dictation or handwritten notes, adhering to strict confidentiality standards (GDPR).
• Administrative Workflow: Process patient registration documents, scan and file medical records electronically, manage practice paperwork, and ensure all administrative tasks are completed in a timely manner.
• Multi-Disciplinary Team Support: Act as a key communication link between GPs, consultants, nurses, and other healthcare professionals, facilitating the smooth transfer of information and instructions.
• Data Management & Filing: Maintain both electronic and paper-based filing systems, ensuring all patient records are accurate, up-to-date, and stored securely in compliance with information governance policies.

Essential Skills & Candidate Requirements

To be successful in this Medical Secretary role in Glasgow, you should possess the following experience and attributes:

• Proven Administrative Experience: Minimum of 1-2 years in a secretarial or administrative role, preferably within a healthcare setting such as a GP surgery, hospital, or private clinic.
• Excellent Communication Skills: Outstanding verbal and written English, with the ability to interact calmly and professionally with patients from diverse backgrounds and healthcare staff at all levels.
• IT & Software Proficiency: Confident user of Microsoft Office Suite (Word, Excel, Outlook). Experience with UK medical software systems is a significant advantage, though training may be provided.
• Organisational Excellence & Discretion: Impeccable attention to detail, ability to prioritise a demanding workload, and a steadfast commitment to maintaining patient confidentiality at all times.
• Adaptability & Team Ethos: A proactive, can-do attitude, resilience under pressure, and the ability to work effectively both independently and as part of a close-knit clinical team.

If you are transitioning from a different sector but possess exceptional organisational and customer service skills, we still encourage you to apply. Transferable skills from roles like a Remote Receptionist or a Casual Labourer—such as reliability, problem-solving, and following precise instructions—are highly valued.

Salary, Benefits & How to Apply

Application Process

Applying for this immediate-start role is simple. We've designed our process to be as fast as the demand for these positions.